So you've engrossed in a thrilling Hulu original series or your favorite reruns, and everything just crashes right when you're about to get to the best part. This has happened to the best of us as Hulu users at one point or another, and it's one of the most annoying things that can happen when you're watching a show or movie.
Buffering, poor video quality, videos freezing, link errors, playback failure, and skipping are all common Hulu app FIX with a variety of causes. Then there's the dreaded patch Hulu error code.
Here's how to fix the issue so you can get back to your show as soon as possible, no matter what gadget you're using.
It's not uncommon for the entire Hulu service to go down, or for individual users to go down. Make sure the problem isn't out of your control and in the hands of Hulu technicians until you try any at-home streaming fixes. DownDetector.com is a great place to use to search for outages in your browser.
You can even look at a live outage map and read other people's complaints while you're there. In a pinch, a fast search on Twitter for hull-down or hulu will always tell you if there are issues.
If you're certain your problem isn't caused by Hulu, you can try some at-home remedies. Here are some steps that have helped us in the past, and if one doesn't work, keep going down the list to see if the next tip will.
Step 1: Fully close and reopen the Hulu app on your streaming computer.
Step 2: Restart your computer or mobile device.
Step 3: Reset your router if necessary. Here's a quick guide to resetting a router if you don't know how.
Step 4: Download and install the most recent version of the Hulu app. Check the app store to see if there's a newer version or an upgrade available.
Step 5: Uninstall and reinstall the app.
Step 6: Delete and re-add your computer or console to your account.
Step 7: Make sure VPN and proxy services are turned off (for U.S. customers).
It's not always the software, but rather your device's settings. Check to see if your device's settings are up to date if you're experiencing constant buffering. Visit the app store on your device and use this list to double-check that your applications are up to date.
If Hulu is still not running, it's possible that your internet connection is too sluggish to download the shows. Run a speed test on your internet connection to see if it's transferring data fast enough for Hulu. Hulu recommends a download speed of 3.0 Mbps for the Hulu streaming library, 8.0 Mbps for live streams, and 16 Mbps for 4K video.
If you're not sure how to do it, Hulu has a speed test guide for a variety of devices, including laptops, smart TV models, iPad streaming, handheld device streaming, and game consoles. If you have other devices connected to your Wi-Fi, they could be slowing down the internet speeds needed to watch Hulu.
Have you had no luck yet? Then it's time to clear the cache and data on your Hulu account. Depending on the device you're using, there are different ways to do this, but on an iPhone, you can clear the cache by going to the Settings app and selecting the iPhone Storage menu.
To clear the cache and data from the app's storage on an Android phone, go to the Settings icon, then pick Hulu from your Apps list. Hulu has a guide that can help you clear your cache on other computers.
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