Are you facing the problem of the HBO Max app not working on your iPhone problem? If yes, then you have come to the right place. Here, you are going to learn how to resolve this issue. There can be various reasons responsible for this issue.
One of the common problems is an outdated app. Also, you may face this problem if your phone needs an update or the internet speed is not enough. So, below we have mentioned the different solutions that you can try out to fix the problem of the HBO Max app not working on iPhone issues.
Update the app or software of your phone and this will make sure that all the bugs causing the problem are all ironed out. Sometimes the app updates are more important than the Apple update itself.
The main reason why the HBO Max update is not working on your iPhone is that your app is not updated. There are times when the applications on your iPhone move slower than the update required.
In order to do this, below are the steps that you are required to follow.
Step 1: Launch the app store.
Step 2: Start looking for HBO Max.
Step 3: If it requires an update, then you must select the option of "Update". Now, select that button.
This will take a while but then your app will start working properly. In case that is not working, then you must update the Apple device.
Other updates that you need to take care of are our Apple updates. In this process, you need to go to the Settings icon. When you enter Settings, the first thing that you need to do is to go to General.
After that, go down to the option of System Update. Now, it will tell you whether it requires an iOS update or not. If yes, then select the Update button and then connect your phone. You can also check whether your account is working on another device or not and make sure there is no issue with your HBO Max account.
There is a chance that HBO Max is not working on your iPhone because of slow internet speed. The minimum speed for watching content should be 5 MBPS. This is particularly important if you are watching HD. The higher the quality, the better is the network connection.
If you are facing internet problems, then you must check the connection speed. For this, you must search for an internet speed test. Sometimes, you can find this test on your iPhone through the App Store.
After that, download the app and then carry out the instructions. You can also use Google Chrome or Safari. You can search for internet speed test on whatever search engine you prefer.
If your connection is running slow or you are using private Wi-Fi, then you must locate your router. The best thing to do would be to perform a manual reset.
Below are the simple steps that you need to follow in order to perform a manual reset.
Step 1: Search for your router.
Step 2: Disconnect your router from the electrical outlet.
Step 3: Wait for half a minute.
Step 4: After that, reconnect your router.
Another solution is that you can try to resolve the problem of the HBO Max app not working on the iPhone. Restarting the device gives time to it to refresh itself.
This does not involve any data loss as it is just a simple restart, not a factory reset process. This gives you a chance to your iPhone to shake off all the issues it is going through.
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